Carolyn Browne Associates

3420 Camano Vista Street, Greenbank, WA 98253 Ph: 360-222-6820 Fax: 360-222-6820
Email: cbassociates@whidbey.com

Providing community involvement and marketing research expertise since 1977

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Selected Projects – Transit and Transportation

Skagit Transit Comprehensive Transit Plan

Development of marketing research and marketing strategies for a Comprehensive Transit Plan.  Tasks included a strategic planning workshop, depth interviews with business and community leaders, facilitation of focus group discussions with bus riders and non-riders, a random sample survey of citizens, and development and coordination of on-going marketing for the agency.

            References: Dale O’Brien, Executive Director, Skagit Transit, 360-757-8801

                      David Browne, Project Manager, Perteet, Inc., 425-252-7700.

Scott County (MN) Unified Transit Management Plan

Facilitated a Strategic Planning Meeting; facilitated focus groups and other discussions, reviewed current marketing, and assessed future marketing strategies.

Reference: David Browne, Project Manager, Perteet, Inc., 425-252-7700.

Metrolink (Rock Island, Il.) Comprehensive Transit Plan Update

Designed and conducted the public involvement plan for the transit plan undate including a strategic planning workshop, depth interviews with business and community leaders, review of previous marketing research studies, facilitation of focus group discussions and design of public workshops.

            Reference: David Browne, Project Manager, Perteet, Inc., 425-252-7700.

Everett Transit, Comprehensive Transit Plan Update

Coordinated all elements of the public involvement for this project including an initial planning workshop, focus group discussions with riders, non-riders and business and community leaders, a random sample telephone survey of residents of Everett, and presentations to the Board and staff.

            Reference: David Browne, Project Manager, Perteet Inc., 425-252-7700

Salinas-Monterey Transit Study

Conducted a survey of residents of the community concerning attitudes toward public transit.

            Reference: Thomas Wittmann, Project Manager, Perteet Inc., 425-252-7700

Tulsa Transit Study

Conducted a survey of residents of the community concerning attitudes toward public transit.

            Reference: David Browne, Project Manager, Perteet Inc., 425-252-7700

City of Tukwila, Attitudes toward Public Transportation Services

Coordinated and facilitated focus group discussions with riders traveling through Tukwila, and with business owners and managers in the City concerning the current usage and future needs of transit services in the City of Tukwila.

            Reference: Thomas Wittmann, Project Manager, Perteet Inc., 425-252-7700

Transportation Development Plan for Pentran (Peninsula Transportation District), Hampton, VA.

Worked with the Board and Management to review and revise goals and objectives for the agency, conducted depth interviews with business and community leaders, and facilitated planning workshops.

            Reference: David Browne, Project Manager, Perteet Engineering, 425-252-7700

Washington Transportation Plan Update

Conducted four focus group discussions--two with citizens and two with Department of Transportation staff-- to evaluate concepts and terminology in the WTP Update for 1999.

Knoxville Transit Improvement Strategy, Knoxville, TN

Managed the community involvement tasks for a major transit planning study conducted for Knoxville/Knox County Metropolitan Planning Commission.  Tasks included:  Planning workshops with staff to development goals and objectives, focus group discussions, meetings with transit operators, public workshops and the development of marketing strategies plan.

Kansas City Transportation Improvement Project, Kansas City, Mo

Managed the community involvement tasks for the MARC Transit Improvement Project, including in-depth interviews and facilitation of meetings with team members, staff from several agencies and elected officials.

112th Street Improvement Project for Snohomish County

Managed the community involvement program that included a planning workshop, depth interviews with residents and business people, focus group discussions, public workshops and a random sample telephone survey of the community.

4th Avenue West Design Study & Improvement Project, Everett, WA.

Conducted focus group discussion and public workshops to assess public attitudes toward street improvements.  Conducted additional workshops to assess responses to the Improvement Project.

42nd Avenue South Improvement Project, Tukwila, WA.

Community involvement coordinator for a road improvement project.  The public involvement activities include: focus group discussions, facilitation of public workshops and media contact.

WSDOT, Marine Services Division

On-call consultant for community involvement and marketing research projects, through 1989 - 1991.   Projects included: The San Juan Islands Reservation Study; design and management of Origin and Destination Surveys for the Bremerton and Vashon runs; a community in­volvement program for the City of Bremerton concerning changes in the Bremer­ton-Seattle ferry service